Health & Safety

CORONAVIRUS

Original Design Features of Le Sereno

• Le Sereno is and always has been, by design, an intimate place. With its limited access and size, there is never a crowd.
• Hotel restaurant is ‘al fresco’. Weather permitting, it is a completely open-air environment allowing for the constant circulation of fresh air.
• The restaurant floor plan has always been very spacious, already distancing tables at more than 1m.
• The hotel lobby  is naturally ventilated, with fresh lake air circulating throughout.
• The space between seating areas has always been more than 1m.
• Rooms are spacious, all have a large furnished terrace and openable floor-to-ceiling windows, which again, allow the room to be naturally ventilated. Sereno has always been about seamlessly merging the indoors and the outdoors.
• With the views, the breeze, the space, the comfort, the beauty and the services, our guests spend a lot of time in their suites enjoying the beautiful large furnished terraces.

Extra Measures Taken By Le Sereno

• Streamlined check-in process, clients can go directly to the room (if they so desire).
• We will prepare a table on your terrace at the time of your preference, and proceed to serve a four-course tasting menu in the privacy of your room.
• A very discrete Anti-viral disinfectant mat to disinfect shoes has been placed at the entrance.
• Automatic contactless hand sanitizer dispensers are located throughout the hotel.
• PPE Kit are distributed at the entrance of the hotel (Personalized Sereno sterilized bag with mask, gloves and personal hand gel).
• All personnel have been thoroughly trained and all procedures have been adapted to minimize risks of contagion.
• Special new cleaning protocols have been developed and our staff has been trained to sanitize rooms and common areas.
• All personnel will be wearing personal protective equipment.
• All personnel have been tested for COVID-19 prior to hotel opening.
• Ozone sanitizing in all rooms, common areas and food preparation areas.
• Room’s Air conditioning filters will be changed and replenished with anti-viral filters after each checkout