Accessibility Statement

Le Sereno is committed to ensuring accessibility, inclusion and usability of its digital services available via this website. Our goal is to enable all users, including those with visual, auditory, motor or cognitive disabilities, to access content in a clear and barrier-free way.

Compliance with Standards

This website has been developed with reference to the WCAG 2.1 Level AA accessibility standard. We have implemented best practices such as alt text for images, semantic HTML structure, keyboard navigation support, sufficient contrast ratios, and accessible forms and controls.

Technologies in Use

The site is powered by WordPress and employs HTML5, CSS3 and JavaScript. It has been tested across major browsers (Chrome, Safari, Firefox, Edge) and with assistive technologies like screen readers and keyboard navigation.

Third-Party Content

Some pages may include external services such as maps, videos or embeds provided by third-parties. While we strive to select accessible suppliers, such content may not always meet the same accessibility standards we apply. We are working to provide alternative formats whenever technically feasible.

Personal Data Protection (GDPR)

We process personal data in accordance with the Regulation (EU) 2016/679 (GDPR), following principles of lawfulness, fairness, transparency, data minimisation and security.

Data Controller:
Sereno Hotels
Email: info@lesereno.com
Website: www.serenohotels.com

Only necessary cookies and session cookies are used on this website. No profiling cookies are employed. For more information about our cookie and privacy practices, please refer to the detailed Privacy Policy published on this site.

User Rights

Users have the rights provided by GDPR: access to their personal data, correction, deletion, restriction of processing, data portability, objection to processing, and revocation of consent without affecting the lawfulness of processing based on consent before its withdrawal.

Accessibility Feedback and Requests

If you experience difficulty in accessing a portion of this website or need content in an alternative format (e.g., large text, accessible PDF, transcript, etc.), please contact us at:

Email: info@lesereno.com

Address: Le Sereno, Grand Cul de Sac BP 19, Saint Barthélemy

Statement Updates

This statement is reviewed periodically to ensure the website remains accessible and compliant. Last updated: [insert date].